FAQS

JUST A FEW FAQS

WHAT ALL DO YOU DO?

Well, we do quite a bit! So far our projects have included everything from ground-up website designs, site redesigns, website security, branding and logo designs, e-commerce integration, and more. We also handle a large array of social media and print design services. Web design includes website development, responsive design, basic SEO (more coming soon), website security, and expertise in WordPress. Our print designs vary from small print designs like business cards, brochures and flyers to large vector designs for signs, posters, and billboards. For more info on how we help our clients, check out our services.

DO YOU HAVE AN HOURLY RATE?

Our services are catered to our clients needs, timeframes and functionality. Every project is different so we normally handle projects at a fixed rate. With that said, we do offer a retainer package in which you can purchase design time hourly and use it whenever you’d like for say, a new business card design, a new brochure design, website updates, etc.

View our current hourly rate

HOW DOES THE DESIGN PROCESS WORK?

Web design projects start with your online goals. I listen intently to your needs and questions then develop a vision as to how your website will look, how it will engage your clientele, and more importantly, how it will represent you well. If it’s your first time working with a developer to build your website, no worries, my goal is to make the process personalized and uncomplicated to give you the best design experience possible.

The logo design process starts with research. I find out about your business, your goals, your vision, and then I look at your competition. Once I find the elements that will set you apart, then I hit the drawing board. Most items are sketched out to find the right design elements and shape arrangement, then the top designs are taken to digital format where they really come to life. You’ll receive jpegs of the first mock-ups via email. Once the design is approved, you’ll receive a full logo package with different file formats for web and print.

WHAT'S YOUR DESIGN TIME TURN AROUND?

For web design, pending clear communication, and all information provided at the start of the project, we try to get the homepage and a few subpages ready for review within 15-30 days. Once the design and layout are approved, then we move forward with the rest of the site. The majority of our website design projects last between 30-60 days.

For logo design, the initial design concepts are sent within 72 hours unless stated otherwise. You will receive an email to start the project and you’ll be updated on all progress leading to design choosing and revision. That process continues until the design is completed and ready for packaging.

HOW DO YOU HANDLE PAYMENTS?
Most projects are handled with an investment of 50% upfront and 50% upon completion.  Payment must be made in full before items are sent to print or published to the web. For projects on a larger scale, I offer payment options in a 30%, 30%, 40% time sensitive agreement. An electronic check is preferable, but Visa, Mastercard, and Discover are also accepted.